heyday by Hootsuite is a conversational AI chatbot for retail and ecommerce brands that can centrally manage customer communications across multiple brands, regions, and channels, and supports order inquiries and tracking.

Lately.ai is a tool that combines AI content repurposing with social media management. It can break down long videos, audio, or text into short-form content suitable for social media distribution, while assisting with multi-account management and performance analysis.